How To Easily Cancel Your Subway Order: Step-By-Step Guide

To cancel your Subway order, simply call or visit the store where you placed the order.

How To Cancel Subway Order

Canceling your Subway order doesn’t have to be complicated. Here’s a comprehensive overview of how to do it. First, if you did not submit your order online, check with the restaurant for cancellation policy. If your order is eligible for cancellation, they can process it for you.
Second, if you submitted your order online, you may need to go through your account and locate the specific order. Then, look for a ‘Cancel’ link or button in the page or your dashboard menu. Once located, select it and confirm the cancellation request.
Lastly, if you paid online for your order, the reversal will happen automatically during this process. If not, simply inform the store staff that you have canceled the online order and make sure to pay them only if necessary! With these steps in mind, canceling a Subway order is quick and straightforward!


Cancelling an order from Subway can be a hassle, but it doesn’t have to be. With a few simple steps, you can easily cancel your order and get your refund. Whether you ordered online or over the phone, there are ways to cancel your order and get your money back. In this guide, we’ll explain how to cancel your Subway order and how to request a refund if necessary.

How to Cancel Online

Cancelling an order online is the easiest way to go about it. Depending on where you ordered from, there are two options for cancelling online: through Subway’s website or through a food delivery partner’s app.

Through Subway’s Website

If you ordered directly from Subway’s website, the process for cancelling is relatively simple. All you need to do is log in to your account and locate the order details page. From there, you can find the Cancel Order option and click it. Once you confirm that you want to cancel the order, it will be cancelled and your refund will be processed within 48 hours (or sooner).

Through Food Delivery Partner’s App

If you used a food delivery partner such as Grubhub or DoorDash to place your order, then cancelling is slightly different. You’ll need to open up the app and locate the Orders section where all of your orders are listed. Then select the one that you would like to cancel and click Cancel Order below it. Once you’ve confirmed that you want to cancel the order, it will be cancelled and your refund will be processed within 48 hours (or sooner).

How To Cancel Over The Phone

If you prefer not to use online methods for cancelling orders, then you can also do so over the phone. Here is a step by step guide on how to do so:

Step by Step Guide

1. Call Subway’s customer service number at (800) 888-4848 and provide them with your order information (order number, date/time of purchase).

2. Explain that you would like to cancel your order and ask what their cancellation policy is.

3. If they allow cancellations over the phone, they will provide instructions on how to proceed.

4. Follow their instructions carefully and confirm that your order has been cancelled.

5. Ask when they expect your refund will be processed.

6. Hang up when finished.

Pros And Cons

The main advantage of cancelling orders over the phone is that it allows for more direct communication with customer service representatives who can provide more detailed assistance if needed. The downside of this approach is that it may take longer than cancelling online due to wait times on hold or other delays associated with phone calls.

How To Request A Refund

In some cases, requesting a refund may be necessary after cancelling an order from Subway due to an issue with quality or other factors outside of their control (such as incorrect orders). In these cases, customers should first refer to Subway’s Refund Policy which outlines what types of refunds are available in each situation as well as how long refunds typically take in processing time:

Subway’s Refund Policy: If there are any issues with an order such as incorrect items received or quality concerns, customers may contact us at 1-800-888-4848 within 24 hours of receiving their delivery for assistance.< br>< br > If customers feel they have not received satisfactory service after following these guidelines outlined in Subways Refund Policy then they may need resolve any disputes through other means such as contacting their credit card company directly if applicable or submitting a complaint through their local consumer protection agency if necessary.< br > < h2 > How To Contact Customer Service For Help If customers require further assistance with their cancellation or refund request then they should contact customer service for help either by calling 1-800-888-4848 or emailing [email protected]. Customers should include all relevant information regarding their request including details about their original purchase such as date/time of purchase and exact items ordered when contacting customer service agents for assistance.< br >< br > Additionally customers may find answers related FAQs provided by Subway which cover topics such as payment methods accepted by Subway along with delivery policies which can also found here

Is it Possible for Third Parties to Cancel an Order on Your Behalf?

Cancelling an order on Subway through a third party is possible, depending on the third party website or app that you are using. Some apps and websites have the ability to cancel orders for you, while others may require you to contact Subway directly. To cancel an order through a third party, you will need to provide your order number and other identifying information such as your name and address. Additionally, some websites may require you to enter your payment information in order to process the cancellation.

Can You Opt Out of Receiving Orders from Certain Locations?

You can opt out of receiving orders from certain locations by adjusting your account settings. This can be done in the app or website that you are ordering from, and will allow you to choose which locations are able to take orders from you. This can be helpful if there are certain stores that are too far away or do not have the food items that you want.

Potential Downsides of Cancelling an Order

When cancelling an order, there are some potential downsides that should be taken into consideration. For example, if the order was already in progress at the time of cancellation, then there could be a delay in getting a refund for your payment. Additionally, if you have had multiple cancellations within a short period of time, this could result in restrictions placed on your account by Subway or the third-party service provider.

What is Subways Cancellation Policy?

Subways cancellation policy states that all orders must be cancelled within five minutes of being placed in order for customers to receive a full refund. If an order is cancelled after this time frame has passed then customers will only receive a partial refund based on how much of the meal has been prepared by Subway staff at this point. It is important to note that customers cannot cancel their orders once they have been picked up or delivered by Subway staff and they must contact customer service if they wish to make any changes after this point.

FAQ & Answers

Q: How do I cancel my Subway order online?
A: You can cancel your order online through Subway’s website or through the food delivery partner’s app. The steps will vary depending on the platform, so be sure to read all instructions carefully.

Q: How do I cancel my Subway order over the phone?
A: To cancel an order over the phone, you can contact a customer service representative with your order number and request to have it cancelled. Provide any additional information that may be necessary to process the cancellation.

Q: Can I request a refund if I cancel my Subway order?
A: Yes, you can request a refund if you have cancelled your Subway order. However, it is important to note that refunds are subject to Subway’s refund policy and may take some time to process.

Q: Is it possible for third parties to cancel an order on my behalf?
A: Yes, in some cases third parties may be able to cancel orders on your behalf. However, this will depend on the platform you used for ordering and may require accessing their website or app with certain information provided by you.

Q: Can I opt out of receiving orders from certain locations?
A: Yes, you can opt out of receiving orders from certain locations by adjusting your account settings in the app or website that was used for ordering. This is usually done for reasons such as distance from the store or store preference.

In conclusion, canceling a Subway order is easy and can be accomplished in a few simple steps. Customers can cancel their orders through the app or website, or by calling the store directly. Cancellations must be made prior to the store preparing the order in order for customers to receive a full refund. Following these steps will help ensure that customers have a smooth and hassle-free experience when they need to cancel their Subway orders.

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